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what is the effect of artificial intelligence (AI) in an economy where the resignations of workers on the one hand, and layoffs and hiring on the other, have been stopped?
As soon as I think of this one-two punch, Batman comes to mind. Listen to me.
For years, AI-powered automation has been seen as a potential job killer. Thinking: Robots and drones will replace the work in the hands of builders and doers. We are seeing this through driverless cars and automated factories.
But it is possible that AI will have the opposite effect and increase the demand for skilled workers in new jobs. In this scenario, cram administrative work may actually give way to algorithmic processes, but new opportunities arise for workers in data-intensive businesses.
So which one is it? Does AI take jobs or create jobs?
Back to Batman. A perennial favorite in popular culture, Batman is sometimes viewed with caution by those who may not fully understand him. He is both the Dark Knight and a force for good.
AI has its duality, its stereotypical reputation as the Dark Side job killer. But because AI can drive new-style jobs along with increasing efficiency, the business world would be a better place, like Gotham City.
I am confident that AI will be a net positive for today’s workforce as well as businesses that are trying to strike the right balance in a global economy that rewards operational efficiency yet is unable to attract and retain talent. punishes.
AI-powered processes and applications push both of those levers. They can increase business productivity while establishing high-value jobs. They should not have competing interests, nor should they.
Increase in productivity – up to 40% as per Accenture and Frontier Economics – comes as automation, Plus, what AI does really well is providing the basis for a data-driven business environment. This is where job creation or what we might call “job metamorphosis” happens, as even entry-level workers play a big role in the data value chain. Instead of work that relies on monotonous routines, or is difficult or even dangerous, AI can free people to focus on tasks that engage their human ingenuity.
These data-driven, AI-enabled jobs are the ones that will attract and retain a modern workforce, and there are many ways to do it. I worked with a company that had a cadre of employees whose jobs involved creating regular marketing reports each week by hand compiling data coming in from multiple areas and business units of the company. It was repetitive, assembly-line work, with no career path.
The company replaced that workspace approach with an AI-powered, self-service model that gave business units more flexibility to do their data crunching. This freed up the report team to pursue more innovative analysis and intellectually engaging projects. In the process, the company was able to reduce costs by reducing its reliance on external agencies, on which the in-house report team now had time for deeper insights.
a force for good
It’s understandable that people might not be 100% comfortable about the impact AI can have on jobs. We’ve heard dystopian predictions – the disappearance of jobs, AI bias, even our inability to “trust” on AI.
To take the Dark Knight analogy a step further, if the CEO had a batphone on his desk great resignation, many must have called for help. As recently as May, there were 11.3 million According to the Bureau of Labor Statistics, unfinished jobs in the United States.
Notably, it was the COVID pandemic, not AI, that caused the jobs crisis. But AI is now seen by many business leaders as a potential solution to all those unfilled jobs. When talent is hard to find, workplace efficiency becomes a necessity. And AI is excellent at that.
of world economic forum future of jobs report 2020 Shows both sides of this long-term trend. It estimates that 85 million jobs will be displaced by automation by 2025. Also, 97 million “jobs of tomorrow” will be created, resulting in a net profit of 1.2 million jobs.
Let’s pave the career path on data continuity
The types of jobs that involve data information are expanding rapidly. We see evidence of this every day in industries including automotive, financial services and manufacturing. Even farms are using sensor and data intelligence to grow corn and soybeans.
At the heart of the activity are data practitioners – data scientists, data engineers, data architects and business analysts. However, increasingly, even employees who may not have a four-year college degree are becoming part of the data continuum. For example, in a data-first retailing operation in which all employees have access and are encouraged to participate, a sales associate at a sports store may note a growing interest in a new style of running shoe. , which provides input throughout the enterprise. Arrangement
When data touchpoints are between job responsibilities, career paths can be enriched and more valuable for these workers, benefiting employers and employees alike.
As more businesses move in this direction, it is important to understand that the objective is not simply to accumulate and process more data. Many organizations already have more data than they manage, and it just keeps on growing. AI, by sifting through mountains of data, can empower humans to act on business-spanning insights.
The key to success is creating actionable data, and the CEO doesn’t need a cape to do that. It starts with a data-driven, AI-enabled culture that encompasses the entire workforce.
Florian Duetou is the Co-Founder and CEO of Daatiku,
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