To avoid unpleasant surprises when paying or modifying your airplane ticketthe United States government proposed, on Monday, September 26, new rules that require airlines be more transparent about the various fees that are charged in addition to the initial ticket. These “can accumulate quickly and transform what at first glance may seem like a cheap rate,” justifies the Ministry of Labor in a press release.
According to the new rules, the sites of companies, American and foreign, as well as those of travel agencies or price comparison sites, must indicate from the first search the costs that consumers must pay if they want to be sure of being sitting next to your children, changing or canceling your ticket, or carrying baggage in the hold and/or cabin.
This proposal “aims to provide customers with the information they need to choose the best offer,” the statement added. It is open to public comment for 60 days. The association that represents US airlines, A4A, for its part, says that the latter are already demonstrating transparency, “from the first search (on the internet) to landing”, and even about the taxes imposed by the government. The companies are offering a variety of options, including fully refundable ticket fares, “to help consumers choose tickets that fit…
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